Ivize meets the document outsourcing needs of the legal, corporate, and medical communities. digital document imaging
electronic data discovery
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litigation support company

Ivize - Client Feedback

We continuously strive to provide innovative services for our valued customers. To help us
gain insight into changing client demands, we look to you for information. Please take a
moment to give us your feedback on Ivize services. You will automatically be entered into a
drawing for a gift card as a thank you for responding to our survey.
  1. What is your servicing city?
  2. How often do you use Ivize services?
    This is the first time
    A few times a year
    Every other month     		Monthly or more
    Weekly or more
  3. Your industry:
    Medical
    Legal
    Other:
    		 Corporate
    Government
     
  1. Which of the following digital services did you receive? (Please mark all that apply)
    Imaging/Scanning
    Coding/Indexing
    Electronic Data Discovery
    Web Repository
    Audio/Video/Electronic Duplication
    		 Analog (VHS) to Digital Conversion
    Video Text Synchronization & Captioning
    Other:
  2. Which of the following duplication services did you receive? (Please mark all that apply)
    Document Reproduction
    Full Service Bindery
    Index Tabs
    Bates Labeling
    Color Copies
    Oversize/Blueprint Reproduction
    Exhibit/Presentation Boards
    		 Mail-out Service
    On-Site Services
    Facilities Management
    Other:
  3. What is your satisfaction level with the following?
    (1=Outstanding, 2=Good, 3=Average, 4=Somewhat satisfied, 5=Not satisfied)
    a. Ease of order process 1 2 3 4 5
    b. Quality of service and end product 1 2 3 4 5
    c. Customer service/responsiveness 1 2 3 4 5
    d. Timely completion of the service 1 2 3 4 5
    e. Competitive pricing 1 2 3 4 5
    f. Professional conduct of our staff 1 2 3 4 5
  4. Would you recommend Ivize to other businesses for document outsourcing needs?
    Yes
    No. Please explain:
  5. Overall, how satisfied are you with Ivize? (1=Very satisfied, 5=Not satisfied)
    1 2 3 4 5
  1. How do you currently use the following services?
    (1=Provide in-house, 2=Use a good vendor, 3=Looking for a good vendor, 4=Other)
    a. Medical Case Review 1 2 3 4
    b. Court Reporting 1 2 3 4
    c. Corporate Document Filing & Retrieval Services 1 2 3 4
    d. Subpoena Services 1 2 3 4
    e. Document Storage/Archiving 1 2 3 4
    f. Trial Support 1 2 3 4
    g. Electronic Data Collection & Forensics 1 2 3 4
  2. How often do you currently use the following services?
    (1=Once or twice a year, 2=Every other month, 3=Monthly or more)
    a. Medical Case Review 1 2 3
    b. Court Reporting 1 2 3
    c. Corporate Document Filing & Retrieval Services 1 2 3
    d. Subpoena Services 1 2 3
    e. Document Storage/Archiving 1 2 3
    f. Trial Support 1 2 3
    g. Electronic Data Collection & Forensics 1 2 3
  3. How interested would you be in Ivize providing the following services?
    (1=Very interested, 2=Somewhat interested, 3=Not interested)
    a. Medical Case Review 1 2 3
    b. Court Reporting 1 2 3
    c. Corporate Document Filing & Retrieval Services 1 2 3
    d. Subpoena Services 1 2 3
    e. Document Storage/Archiving 1 2 3
    f. Trial Support 1 2 3
    g. Electronic Data Collection & Forensics 1 2 3
    h. Facilities Management 1 2 3
  4. Other services you are interested in:
Please provide additional information or comments:
Name:
Company:
Title:
Email Address:
Note: If you do not provide your contact information,
we will not be able to enter you into our prize drawing.
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